Certiport and Adobe are committed to ensuring that those persons with the desire to certify their proficiency in the use of computers should have the opportunity to do so. Certiport and Adobe are committed to providing access for all individuals with disabilities.
Certiport and its Authorized Testing Centers require advance notification of requests for accommodations as well as a reasonable amount of time to review and implement such requests. Certiport and its CATC's are not obligated to accommodate examinees with language limitations unrelated to a documented disability (e.g., literacy) nor to provide unlimited time for the completion of exams that are designed to certify not only knowledge, but also efficiency in the use of computers.
Accommodations may include:
Test accommodations are individualized and considered on a case-by-case basis. Consequently, no single type of test accommodation would necessarily be appropriate for all individuals with disabilities.
*If you are under 18 years of age or have a legal guardian, you will need to have your parent/guardian complete the Guardian Consent Form and upload this document on step 6 of your request. This form is available in the “My Forms” section of step 6 of your request.
Examinees approved by Certiport must notify the CATC of the disability accommodation when scheduling the exam. Accommodations requiring a separate testing room or a reader/recorder, require the examinee to schedule in advance as well as present the CATC with Certiport's approval.
Certiport is committed to ensuring access to testing programs for all individuals with disabilities. Certiport provides accommodations to individuals with documented disabilities who demonstrate a need for such. For example, applicants with documented medical, sensory, motor, psychiatric or learning conditions may request extra testing time or a separate testing room. It is essential that the documentation provide a clear explanation of the current functional limitation and a rationale for the requested adjustments.
All candidates who are requesting reasonable adjustments must provide current documentation stating their disability and rationale for the requested adjustments.
Disability category
Maximum age of documentation
Learning and other Cognitive Disorders (dyslexia)
5 Years
Attention-Deficit/Hyperactivity Disorder (ADD/ADHD)
5 Years
Psychological and Psychiatric Disorders
1 Years
Physical Disorders and Chronic Health Conditions
1 Years
Most Certiport exams offer the ability for candidates to navigate through the exam without using the mouse. Because Certiport delivers computer-based exams, some of which contain simulation content, mouse and keyboard constrained persons may also be accommodated with extended testing time and a reader/recorder in accordance with the following procedures.
Approved examinees may engage a reader/recorder of their own selection and at their own expense, to perform the exam tasks on their behalf:
For technical support, please contact Certiport or your exam administrator.